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Health & Safety - Financial Security

Book with confidence. Your money is 100% safe with us. All payments are secured by our bonding with ABTA (Association of British Travel Agents) and ATOL (Air Travel Organisers Licence).

24 hour Emergency Service

While you are on tour our staff are available to deal with any problems or emergencies you may have. A 24-hour emergency contact number is provided, and a senior staff member of Club Europe is on duty day and night to assist in the event of an emergency.

Helmets - Italian legislation

Since 2005 helmets have been compulsory for students under 14 years of age on Italian ski slopes. At present no other countries require children to compulsorily wear helmets for skiing, however this is becoming far more popular. For our Italian groups, if your group is obliged to hire helmets we will arrange this and a small supplement will be added to your final invoice on receipt of passenger names and ages. For other countries if you would like to hire helmets please state this at the time of booking and we will endeavour to source them locally. Please note that during the February weeks we cannot guarantee to provide helmets locally

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